Frequently Asked QuestionS

 

Originals

 

CAN I RETURN MY ARTWORK IF IT DOESN’T MATCH THE COUCH? 

Yes. Hehe.. I joke about this but it does happen. Some of you are looking for artwork with a specific space in mind, and with an idea of palette. Regardless of your reasons for making the purchase, if you find your artwork does’t give the space the finish you were hoping for, you can return for a refund or exchange within 30 days. 

However, the paintings that continue to grow on you for decades after you acquire them, are the ones that grab you from the beginning, and rarely are these ‘love at first sight’ paintings considerate enough to also match your furnishings. My advice as a fellow art collector, is to buy that painting anyway. The one that you love. When everything else changes around you, your painting will be like an old friend… and in my humble opinion, that marks the true value of art, so buy with your heart :) 

DO YOU SHIP INTERNATIONALLY?

Yes, you bet!

HOW MUCH IS THE FREIGHT FOR AN ORIGINAL?

Freight varies depending on the size of the original. Australia wide freight is from $25 to $200, but is usually around the $50 mark. International freight for originals is AUD $50 - $400, and usually around AUD $100. All will be calculated and revealed on checkout.

WILL I NEED TO PAY DUTY IF PURCHASING FROM OUTSIDE AUSTRALIA?

No. Original artwork, and prints direct from the artist, are duty free, and all supporting documents will be supplied for your country’s customs. 

HOW IS AN ORIGINAL PACKAGED FOR TRANSIT? 

So well that you need not worry. I have been shipping paintings worldwide for 12 years, and have learned what works best. I take full responsibility for the condition in which your artwork is received. 

IS INSURANCE INCLUDED IN THE FREIGHT? 

Yes

DO YOU ACCEPT LAY-BY TERMS?

Yes. I accept lay-by with a 20% deposit. Duration and subsequent payments can be determined by the buyer. 

DO YOU TAKE COMMISSIONS?

I do often, yes. Feel free to email me on hello@amandakrantz.com to discuss. 

WHERE CAN I SEE YOUR WORK IN THE FLESH?

If you live or are visiting Melbourne, you are welcome to tee up a time with me to visit my studio. I’m located in North Melbourne, close to the Queen Victoria Market. 

If you’re in Sydney, I am represented by Traffic Jam Galleries, and they often have some of my work available for viewing. Send me a quick email first so I can give you the low down of what they have. 

 

Limited Edition Prints

 

HOW MUCH IS SHIPPING FOR PRINTS?

Australia wide is just $7, and International is $18 (just the one payment per order)

WHEN CAN I EXPECT MY ARTWORK?

Australia 2-6 days, International 6-12 days. 

HOW ARE PRINTS SENT? 

They are wrapped in tissue, rolled, and send via solid mailing tube. 

 

 

Need more info? please feel free to contact me :)